Help & Support
Vinayaka Car Travels
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Help & Support
Frequently Asking Questions
What happens if I return car late?
Standard charges according to the policy will be applied on customers.
How long time can I lease the car?
You can take the car on lease for minimum of 1 month to maximum 1 year.
Can I opt for specific type of car?
No, you can only choose from the cars that we provide, like BOLERO, TAVERA, INNOVA, ETIOS, JEETO(mini truck)
Do I need to provide any ID before taking the car?
Yes, you will have to provide a government verified original ID proof before picking up the car.
Is there any km limit?
no, a benefit of unlimited kms is provided for our customers.
.What if my DRIVING LICENSE is not yet approved? Can i still opt for self-drive facility?
No, you need to submit a proper government approved DL before availing the self-drive service.
How do i track my free km reading?
To avoid the KM confusion, we request you to capture the odometer reading images to track your free KMs and for any future reference.
How do I extend by booking end time?
Extension will be based upon the availability of the car, so to extend the booking inform before the end time
How is my rental car insured?
All rental cars have a public/third party liability insurance with a minimum coverage amount as per local legislation.
Is there any age limit to rent a car for self-drive?
Yes, to acquire car rental driver is required to be minimum age of 18 and plus.